Features
Blog
FAQ
Get started
Help Center
Help articles and other resources for CustomerHub Classic
Back to Help Center
FAQs
A curated list of the most commonly asked questions by CustomerHub customers.
How do I pay a past due balance and verify my billing information?
Manage your CustomerHub account details.
By
Lucas Seeger
Last updated:
November 19, 2020
The Next Generation of CustomerHub
Take Your Courses and Memberships to the Next Level
By
Lucas Seeger
Last updated:
November 18, 2020
Where is the link to my CustomerHub account?
Learn how to add a quick link to your CustomerHub account in Infusionsoft.
By
Lucas Seeger
Last updated:
October 4, 2021
How do I cancel my CustomerHub account?
Before you cancel...check out our NEW version of CustomerHub
By
Lucas Seeger
Last updated:
November 18, 2020
How do I create a login reminder campaign?
Learn the basics of creating a repeating reminder campaign.
By
Lucas Seeger
Last updated:
October 4, 2021
I can't see my newly created tag in CustomerHub.
Infusionsoft and CustomerHub sync data approx. every 20 minutes
By
Lucas Seeger
Last updated:
November 17, 2020
How do I link to another page on my site?
Learn how to hyperlink to another page on your member site.
By
Lucas Seeger
Last updated:
November 18, 2020
Where is the "Add to CustomerHub" action?
These instructions will explain how to get the "Add to CustomerHub" action in a new or existing campaign.
By
Lucas Seeger
Last updated:
October 4, 2021
CustomerHub Support Hours
We're here to help...
By
Lucas Seeger
Last updated:
November 18, 2020
How can I get a copy of my CustomerHub monthly invoice?
Download a copy of your invoice.
By
Lucas Seeger
Last updated:
November 18, 2020
What does a '409 (conflict)' response code mean?
Understand how to fix the '409 (conflict)' notice that occurs when registering a new member.
By
Lucas Seeger
Last updated:
November 19, 2020
Known Issues
Ongoing details for issues that are in the process of repair
By
Lucas Seeger
Last updated:
September 8, 2022
CustomerHub Pro vs Basic Plan Comparison
By
Lucas Seeger
Last updated:
February 16, 2021
Get Personal Support
email us
support@customerhub.com