We apologize for the inconvenience but are working on resolving the issue as quickly as possible.
Last updated: Sept 8th, 2022 (2:30pm PST)
Issue #1 Uploading Audio and Video status gets stuck
Issue Details
As an ADMIN, uploading audio or video to the site does not progress past 0%
Temporary Workaround
Videos uploaded to another hosting like Vimeo or YouTube can still be embedded on your CustomerHub site with a code provided by that hosting. Audio can be embedded similarly using other hosting services.
Progress Update
A fix has been implemented and everything should be back to working as intended. If you are still experiencing this issue, please email us at support@customerhub.com so that we can resolve the issue.
