The customer experience layer

Everything the experience runs on

Build a branded customer portal for courses, memberships, community and onboarding. Connect your content with customer goals, guided journeys and progress tracking.

Explore the features

Progress Engine

Built around the result they came for

Most platforms track what your customers opened. This one tracks whether they got what they came for.

Welcome back, Alex

Momentum Fitness

Customer goals

Their goal, in their words

Your customer writes what they're working towards. Every journey you build carries a goal of its own. When the platform holds both, it can recommend the path that closes the gap. Their reflections tell you whether it's working.

Customer goals & reflections

Let customers name what they are working toward and reflect on the progress they are making. Included in every plan.

Journeys

Build clear, guided paths that move customers from one meaningful step to the next.

Progress tracking

See what each customer has started, completed, and still has ahead of them.

Activity tracking & reporting

Understand participation and progress across the programs you deliver.

AI guidance & recommendations

Beta

Recommend the next best step using a customer's goals and journey context.

Customer notes

Keep observations and important context alongside each customer's progress.

Program Library

One library for any delivery model

Coaching, courses, ongoing programs, content, downloads — the same library, whatever shape the work takes.

Program library

Built once, delivered every way

Turn what you know into experiences your customers can follow, revisit, and complete.

Coaching

Deliver structured coaching experiences with the resources and next steps customers need in one place.

Ongoing programs

Organize recurring access to programs, resources, and ongoing customer experiences.

Online courses

Package lessons and supporting materials into a clear learning experience customers can complete.

Content libraries

Give customers an organized home for videos, files, recordings, and reference material.

Digital products

Deliver focused digital offers alongside your broader programs and customer experience.

Community

The reason they keep coming back

Progress is why they start. People are why they stay.

Innerlift community welcome post with reactions and replies from Kenji Nakamura, James Whitfield, and Aisha Rahman.

Community feed

A room that isn't a group chat

Give every customer a place to connect with your work and with each other.

Private feed

Publish focused updates in a private feed built for your customer community.

Customer directory

Help customers discover who else is part of the experience and build useful connections.

Customer posts & direct messaging

Let customers contribute to the conversation and connect directly with one another.

Community spaces

Organize conversations around programs, topics, or customer interests.

Achievements & leaderboard

Recognize participation and progress with visible achievements and friendly momentum.

Brand

Your brand, everywhere they see you

Set it once. It follows them from the first login to the last notification email.

Brand center

Your brand, set once

Set your brand once as an admin and apply it across themes, from your site, logos and colors to notification emails.

Brand Center

Manage the logos, colors, and visual details that make the customer experience recognizably yours.

Themes & custom CSS/JavaScript

Start with a theme, then shape the experience further with your own presentation and behavior.

Custom domains

Deliver the experience from a domain that belongs to your brand.

Platform

Connected, extended, addressable

Your hub connects to the systems you already run and the AI agents you use.

You

Set up an online course with 7 modules.

ChatGPT

Connected to your hub

MCP & API access

Bring your own agents

CustomerHub provides a public API on every plan and MCP access for compatible AI agents. Connect your own agents to read information and take actions in your CustomerHub account.

Connectors

Connect CustomerHub with the systems that already power your customer and business workflows.

API access

Build custom integrations and workflows against a platform designed to be extended.

MCP / AI agent access

Let compatible AI agents read and act on your CustomerHub account through MCP.

Filebox

Keep important files and customer-facing resources organized inside the experience.

Multimedia storage & streaming

Host and deliver the video, audio, and media that bring your programs to life.

Sign-in & security

Give customers a straightforward, secure way to access the experience you built for them.

Keep the systems that run your business

KeapHighLevelKitActiveCampaignStripeZapier

Explore integrations

Room to grow

Grow without being re-priced

Every plan includes unlimited customers and admins. Educate and Engage also include unlimited programs, with no per-program limits.

Unlimited programs

Run as many programs as your business needs.

Included in Educate & Engage

Unlimited customers

Add every customer without per-customer limits.

Included in every plan

Unlimited admins

Invite your whole team at no extra cost.

Included in every plan

Media storage

Every plan includes 50 GB of multimedia storage. If your usage goes over, you automatically move to the next storage tier. The costs below are additional to your plan price.

0–50 GB

Included

For information only. Selecting a tier does not change any subscription.

Make it yours

Give your customers an experience worth coming back to.

Get Started

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